Okinawa's best RC shop!

Shipping & Returns

Shipping outside Japan:

This shop is in Japan and shipping to other countries will be done using Japanese post small packet and EMS (Express Mail Service, with tracking) services. It works very well for many countries.

There are three shipping types for international mail: Airmail, Surface mail and Economy Air (SAL). Customers can choose rates and number of delivery days according to their individual needs.

 

Shipping Type Features
Express Mail Service
(EMS)

Top priority among international mails is placed on this service! Posts will be delivered for approximately 4-8 days to addressee all over the world with tracking.

Details of Express Mail Service(EMS)

Airmail

Fees are relatively high since posts will be sent by air. Delivery will be made approximately 5 - 15 days without tracking.

Economy Air
(SAL)

This is a service where international mail is handled as surface mail in both Japan and the destination country and as airmail between the two countries. The service is faster than surface mail while the cost is lower than airmail.

For details. please refer to Economy Air (SAL)

  • It takes approximately 8 to 24 days for mail to arrive at the destination.
  • In some cases, it may take longer due to the handling system of the destination country.
Surface Mail

Sent by surface. While delivery takes 1 to 3 months, rates are reasonable.

We use two categories of goods to send: Small packets only under 2 Kg and International parcels ranging from 0 to 30 Kg. EMS weight limit is also 30 KG. We really advise you to choose EMS as it is fast reliable and traceable.

 

Shipping in Japan:
Except for fuel which is directly shipped by maker all products are sent from Okinawa. There are many shipping methods but when you order some may not be available if they are over the weight or size limits:

- Kuroneko Yamato Nekoposs is the cheapest of all but is restricted to small products you can put in a A4 envelope with a thickness under 2.5 cm and weight less than 1 Kg. Shipping will take 2 to 4 days. Shipping is possible 7days/7.

- Letterpack 510 is for products that can fit this Japanese Post pre-paid envelope (size A4, < 4Kg) and will cost 510 Yens where ever you send it in Japan. Most of the time it will arrive in 1 day but sometimes 2 if you are in a remote location. On Saturday, Sunday and holydays it can not be shipped after 15H. Tracking available.

- Letterpack 360 is for products that can fit this Japanese Post pre-paid envelope (size A4, < 4Kg) wit a thickness less than 3cm and will cost 360 Yens where ever you send it in Japan. This one will be delivered in your letter box. Most of the time it will arrive in 1 day but sometimes 2 if you are in a remote location. On Saturday, Sunday and holydays it can not be shipped after 15H. Tracking available.

- Yupack is a Japanese Post service for small and big packets (30 Kg max and sum of 3 sizes less than 170 cm) which is cheap enough. It takes between 1 to 2 days to arrive. You can choose delivery time. Sending time is limited by local post office holidays. Tracking available.

- Yamato Takyubin is a good delivery service but a little bit expensive from Okinawa. Limits are 25 Kg and 160 cm for the sum of 3 sizes. It will arrive in 1 to 2 days and you can choose delivery time. The payment at reception (Daibiki) is possible now. Shipping is possible 7days/7. Tracking available.

- Sagawa Takyubin is a good delivery service and cheap from Okinawa when using boat. There are virtualy no limit of size and weight. It will arrive in 3 to 7 days. The payment at reception (Daibiki) is not possible now as we don't have any contract yet. Shipping is possible 7days/7. Tracking available.

About stock:
If some products are out of stock it is clearly stated in red in place of the 'order' button and you won't be able to order it online. To order out of stock or not listed items please do it by email. We will contact you for availability and prices.

Return:
In case of non satisfaction and if goods are in there original state return will be possible provided we agreed before. Financial matters like shipping cost refund or compensation will be decided on a case by case basis.

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